Happy VIP`s equals happy human parents

Katie Tofts:

“Very happy with the service provided. From first contact, we felt very at ease knowing our cat would be very well looked after.

We really appreciated the daily photo updates!

We will definitely use again, and highly recommend to others!”

Sophie Bedford:

“Nibbles & Custard Pet Service took fantastic care of our trio of ratties whilst we went away for a week. They were let out for free roam twice a day and we had daily picture updates which was a lovely little touch! The cage was kept clean and fresh throughout and our ratties were treated with fresh veggies throughout the week. I don't think they wanted to come home! Will 110% use them again in the future”

Georgia Appleyard:

“Saffra did a brilliant job of looking after our two bunnies while we were away for the weekend. I felt 100% relaxed leaving them in the care of someone who has so much experience with rabbits and is super knowledgeable about them. She went out of her way to make sure they had a super clean living space and all of their favourite things, and I really appreciated the updates and photos of them each day. I don’t think they even realised we were gone! Thanks so much Saffra, we will definitely be in touch next time we need someone to look after our precious bunnies!! I highly recommend to anyone with rabbits - you won’t find anyone better or with more bunny expertise to look after them!”

Amber Vale:

“Saffy looked after my cat Hope and my bunny Fefi whilst we were away on holiday.

Saffy administered important medication to my cat twice daily and was confident doing so.

Both bunny and cat were very well looked after and I felt content that they were receiving the best care in our absence.

It is hard to find a rabbit savvy person like Saffy, who understands correct rabbit welfare and husbandry, so I had no doubt that Fefi was in good hands if anything abnormal was to arise.

We received daily updates and photos which were very much appreciated.

I would highly recommend Saffy for all your pet care needs if you are planning to go away and will definitely be using this service again in the future.

Thank you so much”

Helen Bignell:

“Nibbles and Custard Pet Services took very good care of our guinea pigs while we were on holiday. Saffra is clearly organised and very knowledgeable and gave excellent care. We loved getting the daily photos she sent. Will definitely be using the service again”

Bev Rhodes:

“Thank you for giving our piggies amazing care while we were away. Having only recently rescued them I was nervous about someone looking after them. Saffra was knowledgeable and put us at ease”

Coco Vercoe:

“Incredibly helpful and friendly, sent me pictures every other day so I new my guinea pigs were well and I could always see that they were being kept extremely clean and very happy! Couldn't be more satisfied!”

Kathleen Das:

“Would definitely recommend Nibbles and Custard pet services. Our two guinea pigs were really happy and well looked-after, with great communication beforehand about their needs and routines, and frequent updates whilst we were away which were really reassuring. Saffra definitely went the extra mile in terms of caring for the piggies”

Rachel Taylor:

“My two guinea pigs were looked after brilliantly by Nibbles & Custard Pet Services. One of my piggies has additional needs, and Saffra was able to make sure that all the supplements and monitoring he needed was in hand and I didn't have to worry about him. It was so reassuring to get little updates. The boys give her service 5 stars and so do I!”

Gary Meekins:

“First time using nibbles custard very impressed with the personal service supplied for our rabbit George will most definately use again and would highly recommended”

Clara Belle:

“Fantastic service! Great communication before and throughout the holiday with daily updates and pictures. I was confident that my 3 ratty girls were really well looked after and cared for. I would definitely use Saffra's services again. I highly recommend!”

Kim Orton-Smith:

“We are so lucky to have Saffra in Burwell! She recently looked after our two cats for two weeks and did a great job. The cats were very happy when we returned and had obviously been very well looked after. Thank you Saffra!”

Mark Gibson:

“Really excellent service. We were on holiday for over 3 weeks and everything was handled brilliantly while we were away. Good communication and proactive approach in suggesting things that could be done. Highly recommended”

Chicky Al Hussein:

“Great professional service. Saffra did a visit beforehand which was very reassuring as she was friendly and attentive to detail. Fantastic communication before and throughout the holiday. Sent regular pictures. Cats very well cared for and happy on our return”

Kelly Evans:

“I found Saffra on the Burwell Community page. We were going away for 3 days and it was a last minute thing. Saffra was obviously very busy but managed to squeeze us in last minute to feed our little house cat “Boo” . She was great, making sure Boo had plenty of cuddles and sending updates and photos daily which gave us great comfort. Would highly recommend.”

Samal B –Ramley :

“Saffra was amazingly kind and agreed last minute to visit our ragdoll cat for a few days as she unexpectedly needed antibiotics twice a day. Saffra was brilliant, wasn't phased by the medication, which made me feel confident to go away, and sent me pictures and updates to let me know our ragdoll was doing great. Highly recommended”

Alina Klaudia:

“Very pleased with the service provided! Great communication, everything done professionally and my dog looked very happy. I wouldn’t hesitate to recommend Saffra to anyone”

Nina Rogers:

“Our rabbits have just returned happy and healthy from Custard and Nibbles.

She was very knowledgeable about rabbits that put my mind at rest. I will definitely use again.”

Ashli Northfeild:

“Nibbles and Custard looked after our zoo while we were away for a few days. which includes ducks, rats, rabbits and a bearded dragon. couldn't have been happier with the quality of care. very happy will definitely use you again thank you”

Sara Abraham:

“A lovely professional service, from making an enquiry to a home visit a quick response. Notes were made about my fussy animals (1 cat, 2 chickens) All the right questions were asked. My pets were beautifully looked after. I have already booked again. Thank you for a lovely 5 star service.”

Melanie Bowler:

“We are so fortunate to have discovered Saffra . She is very professional, but at the same time very caring and our rabbits received five star treatment ; even our very shy and timid rabbit , Lulu, who usually avoids humans went straight up to her and was licking her !! Saffra sent us constant updates and photos which was very reassuring and we returned to two very happy rabbits . I would highly recommend and we will be back to use her services again”

Caroline Russell:

“Thanks so much for looking after our cats so well. Saffra is friendly, listened to our needs & is very reliable. She popped in before we went away and messaged whilst we were away which both helped with knowing that our cats would be well looked after. Definitely recommend. Thank you!”

Sarah Hadden:

“Feel so lucky to have been able to find Saffra to look after my rabbit, Bean. Saffra was attentive and caring, listened to all my worries and concerns about leaving Bean and really put me at ease for the whole trip! She even sent me photos, which was lovely to be kept up to date, Thank you so much Saffra!”

Alexandra Stefanescu:

“Saffra is lovely and looked after my two cats very well, kept us updated and she even sent photos to us of the two girls. I would absolutely recommend. Thank you!”

Cara Bootman:

“Saffra has looked after our Guiena pigs and chickens a couple of times and we are very happy with her service. she took time to care for them, give us updates and also resolve an issue when our Chickens water feeder broke, would definitely recommend!!”

Steph Jane:

“Saffra was amazing and reassuring looking after my 2 pet rabbits. Plenty of space and and attention. I received photos every other day and could see how settled my rabbits were, thank you I would definitely recommend.”

Charlotte Elizabeth Bryan:

“Saffra was fantastic looking after our cats whilst we were away. She gave me such piece of mind updating me daily and sending photos. I felt so much happier knowing they were in such good hands.”

Annie Neild:

“I am so pleased to have found Saffra! She visits our dogs regularly when we are at work, making a fuss of them, having a play and letting them out in the garden. They took to Saffra straight away and we were impressed with her caring approach and knowledgeability. She is also very reliable, which means a lot to us. Saffra recently looked after our guinea pigs while we were on holiday and again, we were very happy with the conscientious, professional service we received. We really felt the piggies were being giving lots of attention and getting TLC from Saffra - we will definitely be asking her to look after them for us in the future. Highly recommended”

Maria Maclntosh:

“A great service both professional and caring, I felt at ease knowing my rats were being looked after during my holiday.

I was regularly sent both pictures and videos which was a wonderful way to know how happy they were.

Thankyou

I would highly recommend this service for all pets both big and small”

John Stanford:

“Totally professional service went above and beyond, looked after my cats and watered my hanging baskets in the hot weather. Will use again and totally recommend”

Liz Powley:

“Saffra done a fantastic job looking after our Guinea pig while away, it’s obviously more than just a job to her.

We got regular updates on how everything was, Cookie was so looked after, so lovely to go away not having to worry about our little furry friend!

Highly recommended.”

Jane Sutton:

“Saffra kindly looked after my elderly cat, a pond full of fish and a garden full of plants. It was the first time we use her services and were very pleased. Gave us peace of mind while we were away and would definitely use her again. Thanks Saffra!”

Kim lowden:

“We have just had a week away and Saffra has looked after our tortoise Gary..Can’t recommend her enough,she has given me regular updates and sent pics of him having fun..Lovely lady who obviously loves all animals and Gary doesn’t seem to have missed us at all. Lol Thankyou so much Saffra.”

Pamela Bell:

“Saffra visits our house rabbit tilly very often, at breakfast and tea time when we are away. Saffra is trustworthy, responsible and reliable. I receive photos of tilly and she always looks happy. I have known Saffra for some time and know she has a genuine love for animals and gives her best for them”

Vicki Moses:

“having four rabbits and a tortoise makes it extremely hard to take a hoilday. Nibbles and custard pet care was a absolute god send! Saffra has profound knowledge of small animals and their care requirements and visited me in advance to meet the pets and discuss their care plan for when I was away. Saffra kindly sent me photos each day which really out my mind at rest and great to know that they were in good hands and safe in the comfort of their own home"

Paul Hooper:

“I would definitely recommend nibbles and custard pet services, Saffra provided excellent care of my tortoises,Mr T, whilst I was away for 2 weeks, she's knowledgeable, professional and personable and really cares for the animals she looks after, I will certainly be using Saffra to look after Mr t every time I'm away in the future,thank you Saffra”

Jacqueline Spencer:

“Saffra took great care of Cosmo the bunny She was very knowledgeable of rabbits and even gave us some helpful hints and tips for his care and diet! We went on holiday feeling reassured that Cosmo was in competent and caring hands. I would definitely recommend Saffra to look after small pets! Thank you very much”

Stephanie Pursglove:

“I would highly recommend Nibbles and Custard Pet Services. Thank you so much for stepping in at short notice to look after our chickens for a week. A competent, professional and friendly service.”

Elaine Lindsay:

“I will definitely be using saffra again, honest, reliable, trustworthy, high quality of care of my hedgehog when I went away. Many thanks, Elaine”

Sharon Gale:

“I can highly recommend Saffra's small pet boarding service. Our guinea pig Molly was cared for if she was her own. I loved receiving updates and photos whilst we were away. Very reassuring. Thank you Saffra”

Emma Fryer:

“We used Saffra’s wonderful service in late December. Having not left our cats for over 2 years we were a bit anxious. Saffra put us at ease and knowing her caring background of hedgehog rescue we were confident our 2 cats would be in great hands. Communication was excellent and on return both cats look really well and happy.

Everything at the house was perfect and left clean and tidy. 5 star service no hesitation to use her service again"

Dom Cram:

“Saffra looked after our two house cats, visiting every day while we were away. She took wonderful care of them and sent us daily messages and pictures to put our minds at rest that they were happy and healthy. We will definitely use her services again and it's one less thing to worry about knowing our pets are in her care”

Karen Wright:

“Saffra looked after my cats over the bank holiday weekend. I got regular updates and photos which was really great. Came back to two happy cats”

Dave Berry:

"Saffra looked after our 2 guinea pigs for a week whilst on holiday. Her communication was clear and prompt, and whilst away sent us regular updates on how they were doing, including daily photos (which we requested). Very happy with the service and will definitely be using again" 

Deepa Misty: 

"Saffra looked after our two cats for a few days while we were away, one of which was recovering from surgery. Great communication, medication given with no issues and food and water topped up. thank you!"

Victoria Mercier: 

"My guinea pigs were looked after brilliantly and were very squeaky when we got back  it was especially good to receive the reassuring updates - thank you!"

Lorraine Lee:

"Our piggies, Elsa and Anna,  had a lovely stay at Nibbles & Custard pet services.  They were looked after very well, and we felt happy to leave them with Saffra. It was lovely to receive photos of them during their stay,  and Saffra was great at communication,  and replying to emails.  Overall we were very happy with their care and they will definitely be holidaying with Saffra again!"

Maxine Rhodes:

"I have used Nibbles and Custard Pet Services on several occasions for a cat who is generally nervous with new people. Saffra has gained Leia’s confidence  and Saffra looks after her as if she were her own pet. I would recommend  Nibbles and Custard every time."

Michele Lee:

"We were lucky for my children's four piggies to stay at Nibbles and Custard while we were away.

Pigges had a large area to stay in and lots of fresh hay. My children had regular updates via WhatsApp on how they were, including pics and a video. We would definitely recommend them and use them again. Thank you Nibbles and Custard ."

Chloe Myers:

"Cannot recommend highly enough!

Extremely experienced, more than 5 star pet services. Not only is it reassuring to know your pets are in safe hands with regular updates and VIP treatment. Saffra also goes above and beyond sharing helpful hints and tips to make sure your little fur babies are in tip top health. Our two piggies hope to be cared for by nibbles and custard for all our holidays away!"

Ellie Banfeild:

"The service we received was excellent. My 2 guinea pigs were looked after for 10 days and they were very well cared for. The accommodation provided was very clean and they had everything they needed and more. We received daily updates and videos showing how they were doing which were lovely to see and watch. We will happily board them here again next time and would highly recommend" 

Jaanvi Vadher:

"We had Saffra looking after our two baby boys for 10 days and I could not have asked for a better person to take care of them while we were away.
It was a very last minute booking but she accommodated us so well and the service was 10/10. She is responsive, hygienic, provides lots of space, sends pictures and videos of the piggies daily and gives them plenty of cuddles. I could tell they felt so at home with her and I will definitely be sending them to Nibbles and Custard again. Also she has a Vetinary background so your babies will be in good hands!
Thank you so much for putting our minds at rest while they were with you. You’re great at what you do "